PrivacyPolicyPage
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Privacy Policy
Last Updated: October 9, 2026
Introduction
This Privacy Policy describes how QIXauto ("we," "us," or "our") collects, uses, and protects personal information for users of qixauto.app and related services. We are committed to protecting your privacy and being transparent about our data practices.
Information We Collect
We collect the following types of information:
- Account Information: Name, email address, password (encrypted), phone number, and profile details
- Vehicle Information: VIN, license plate, make, model, year, mileage, and service history
- Booking Information: Service appointments, locations, requested services, and scheduling preferences
- Payment Information: Payment details are processed securely through our payment processor; we do not store complete card numbers
- Device and Usage Data: IP address, browser type, device information, and app usage analytics for security and improvement purposes
Information We Collect via Google (OAuth)
When you sign in with Google, we collect:
- Basic Profile Information (Required):
- Your name, profile picture, and Google ID
- Why: To create and personalize your QIXauto account
- Email Address (Required):
- Your primary Google email address
- Why: To send booking confirmations, service notifications, and important account updates
- Google Calendar Access (Optional):
- Permission to create and update calendar events
- Why: To automatically add QIXauto service appointments to your calendar for convenience
Important: You can revoke QIXauto's access to your Google account at any time through your Google Account settings at myaccount.google.com/permissions.
How We Use Your Information
We use the information we collect to:
- Provide and manage QIXauto services, including booking and dispatching technicians
- Track your vehicle service history and send maintenance reminders
- Send confirmations, updates, and service notifications
- Process payments and maintain billing records
- Improve our app, services, and customer experience
- Analyze usage patterns and app performance
- Comply with legal obligations and protect against fraud or abuse
Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us provide services (hosting, payment processing, analytics, email delivery) under contractual safeguards
- Technicians and Fleet Managers: Information necessary to perform and coordinate services
- Legal Requirements: When required by law, court order, or to protect rights, safety, and property
We do NOT sell your personal information to third parties.
Cookies and Tracking Technologies
We use cookies and similar technologies for:
- Authentication and account security
- Analyzing app usage and performance
- Remembering your preferences and settings
You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. You may request deletion of your account and data at any time, subject to legal retention requirements.
Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Restricted access to personal information
- Regular security audits and updates
While we take reasonable measures to protect your data, no system can guarantee 100% security. We encourage you to use strong passwords and protect your account credentials.
Your Rights and Choices
You have the right to:
- Access: Request a copy of your personal information
- Update: Correct inaccurate or incomplete information through your account settings
- Delete: Request deletion of your account and associated data
- Revoke Access: Revoke QIXauto's access to your Google account via Google settings
- Opt-Out: Unsubscribe from marketing communications (service-related emails may still be sent)
To exercise these rights, contact us at support@qixauto.com.
Children's Privacy
QIXauto is not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. For material changes, we may provide additional notice through the app or via email.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
QIXauto
Email: support@qixauto.com